Mission and values
Our mission and values
Doing business in an ethical, customer-centric way is hard-wired into our company DNA. This is reflected in our mission statement and values.
Our mission statement
“RFC Fire and Security Systems will meet its financial goals by being easy to do business with, friendly and flexible in the way we work, pricing fairly, and always treating our customers with care and respect.”
– The RFC Fire and Security Systems management team, November 2015
Our values
We have built SecuritySystems.ie by RFC around 3 core values which decide everything we do:
Integrity, Service, Honesty
- Friendly, managed service
- Flexible terms
- Fair prices for quality work
Our office team and field engineers are targeted and bonused on these company values to make sure they extend through every part of the organisation, which means we offer you big company service without the big company prices and contracts. Let us explain.
1. Friendly, managed service
Everyone knows in Ireland that fire and security systems safety is highly important, but we also understand that sometimes it can feel like one more task on a never-ending ‘to do’ list. That’s where securitysystems.ie can help by RFC.
Our team can work with you and your team to understand your requirements and put a schedule in place for the whole year, with pre-booked appointments and pre-agreed budgets.
securitysystems.ie service reports will put your mind at rest by confirming that jobs have been done as required and letting you know the next steps. And if you are a larger business we will also give you a dedicated account manager to make sure things run very smoothly. Pain-free fire protection is our priority.
we take great pride on our services reports ensuring nothing is ever missed.
2. Flexible terms
Here at securitysystems.ie by RFC. we believe that our friendly approach and high level of service will keep you with us without the need to tie you into a long contract (unless you want one, of course).
That’s why, with us, you have a flexible contract to leave if it suits you not us.
We will of course always discuss costs and payment terms with you. We’re flexible here too because we know that different businesses work in different ways.
So if you prefer a fixed monthly fee, that’s OK with us Or if you want to pay after each job is completed, that’s just fine. Our only priority is to find an agreement which works for you.
3. Fair prices for quality work
In the business world It’s natural to want to save money – that’s just good business. But extremely low prices can sometimes mean poor service, poor quality work which could leave your staff/public and your premises at risk and your business outside of legislation and insurance requirements.
to I.S.3218:2103 +a1:2019 I.S.3217:2013 , the private security services Acts 2004 and 2011, Installation of CCTV systems assessment standard PSA 20006_12, Member of the fire industry association of Ireland aims and objectives, employing experienced engineers and only using quality parts and products. Because of our commitment to delivering this high level of service, we are unlikely to ever compete on rock-bottom prices.
Installation of intruder alarms systems assessment standard I.S.EN 50131-1:2006 and I.S. CLC/TS 50131-7:2003, ELECTRONIC SECURITY SERVICES – Intruder alarm , Access control, and CCTV systems ,Assessment standard SR40:2005.
Instead, our focus is always on delivering high quality work and charging a fair price for it. We are committed to doing the right thing by our customers – including trying to save them money where we can.
If a friendly, flexible and fair fire safety company sounds like the kind of organisation you’d like to do business with, please feel free to get in touch and find out how we can help you take the pain out of fire protection.